This policy is provided in English as the governing language. Translations are available for reference in your app language settings. In case of discrepancy, the English version prevails.
Last updated: March 14, 2026
1. Information We Collect
- Account data: name, email, password (hashed), profile photo
- Pet data: pet profiles, photos, health records, location
- Usage data: pages visited, features used, interactions
- Device data: browser type, IP address, device identifiers
- Location data: approximate location for nearby pet discovery (with consent)
2. How We Use Your Data
- Providing and improving PetMatch services
- Matching pets with potential adopters
- Sending notifications about matches, messages, and events
- Preventing fraud and ensuring platform safety
- Analytics to improve user experience
3. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers: hosting, email, payment processing (Stripe)
- Other users: your public profile and pet listings are visible
- Legal authorities: when required by law
4. Cookies
We use essential cookies for authentication and preferences. Analytics cookies are optional and require consent. See our Cookie Policy for details.
5. Your Rights (GDPR)
- Access: request a copy of your data
- Rectification: correct inaccurate data
- Erasure: request deletion of your account and data
- Portability: export your data in a standard format
- Objection: opt out of marketing communications
Exercise these rights through Settings or by contacting privacy@petmatch.app
6. Data Retention
We retain your data while your account is active. After deletion, data is removed within 30 days, except where legally required to retain it longer.
7. Security
We use encryption (TLS), hashed passwords (bcrypt), and regular security audits to protect your data. No system is 100% secure โ report vulnerabilities to security@petmatch.app
8. Children
PetMatch is not intended for users under 16. We do not knowingly collect data from children.
9. Contact
Data Protection Officer: privacy@petmatch.app